What’s the point of your lending program? Yes, it’s a real question. Is it to make enough money from interest to subsidize other institution programs? Maybe it’s to empower people to make purchases they couldn’t do on their own. In reality, you know it’s a combination. While profits might not…
As a community-based financial institution, your primary goal is to create better lives for your membership. Reducing stress and struggle with finances is the most effective way to do so. Thus, financial empowerment. This is part of a category of articles looking at ways your institution can empower members through…
You provide super powers for account holders. Really. Consider your checking account. It enables someone to pay anyone they need on a recurring schedule or directly in the moment. Plus, the funds are guaranteed safe against fraud and theft. Sure, we take it for granted, but you are providing an…
How did you learn to drive? Watch YouTube videos until you felt ready to take on the highways? Read a book series with descriptions of stick shifts and windshield wiper switches? Of course not. You got in a car and did it. Sure, you had some help along the way….